AT MAVEN, WE ARE COMMITTED TO EXCEPTIONAL CUSTOMER SERVICE
Licensed & Insured • Veteran Owned & Operated
Maven carefully screens all of our contractors, management professionals & support staff to ensure they meet our standards for excellence. As a leading residential & commercial roofing contractor, we’ve built a cohesive team that prides itself on its integrity, respect for our clients & dedication to quality workmanship.
JONATHAN T. “JT” ULYATT
OWNER – CEO – PRESIDENT
JT is the founder of Maven Advantage, Inc., a roofing and storm restoration firm that helps homeowners successfully navigate the insurance claim process for one of the most important aspects in life: having a sound and solid roof over one’s head. The apex of JT’s passion and vision is helping others while transforming some of the negative stereotypes associated with the roofing industry–all while creating strong, reliable “Mavens.” A Maven is defined as: One Who Is Experienced Or Knowledgeable. Before devoting himself fulltime to Maven, JT graduated from the University of North Dakota with a Bachelor of Science degree in Commercial Aviation and became a commissioned officer in the U.S. Marine Corps. During this period, JT attended flight school, became an F-18 fighter pilot, went on to become a Company Commander, and served on the strategic level as an Operations Officer in the Afghanistan area of operations. This background has proven invaluable to Maven’s core value system and subsequent existing company culture. In addition to guiding and leading this rapidly growing start-up company, JT is a world class competitor in living room wrassling – honing and developing this skill set within this arena on a daily basis with his 3-year-old sparring partner and son, Axel. Welcome to the jungle. He is happiest spending time with his wife, ToniRae, his son, Axel, and his 7-month-old daughter, Savaya.
KENT PANOVEC
OWNER – COO – VICE PRESIDENT
Kent Panovec serves as Chief Operating Officer, Vice President and Operating Partner at Maven. Kent has a Bachelors in Marketing and Project Management and spent 15 years leading sales teams in the IT industry before transitioning to Maven. Kent joined Maven because of the higher purpose and mission that Maven was founded on. Kent has a passion for mentoring and coaching individuals, and pushing them to attain goals they never thought possible. This often includes pushing folks out of their comfort zone, which he does often. Kent is married, has a 4 year old son, Lincoln, and 16-month-old twins, Waylon and Raelynn. When not working to scale and grow Maven, he can typically be found trying to (usually failing) wrangle his 3 year old son.
MARY DE LEON
BPO & MARKETING MANAGER
A communications major, Mary is a skillful administrative professional with over 15 years of experience in optimizing efficiency, productivity, and service quality across various environments. Mary is a Facebook Blueprint Certified Digital Marketing Associate and is in charge of handling Maven’s marketing mediums and channels. “I’m so proud to be part of such a wonderful team of go-getters! Being a Maven inspires me to keep pushing and learning, and I’m grateful to have been given all the right tools I need to excel.” If she’s not on remote work, you’ll find Mary with her beloved cup of coffee while she reads, writes, or paints.
BETH PARISEAU
CLAIMS MANAGER
Beth is the Claims Manager here at Maven. Born and raised in Minnesota, she graduated from the University of MN with a Bachelor’s degree in Kinesiology and Nutrition. She has been working in insurance claims for 12 years and takes great pride and joy in winning. Beth is married and has 3 children (Nevaeh, Mackenzie, and Logan), well 4 if you include Zoey her lab, often referred to as sour patch puppy. In her free time you can find her at happy hour with friends and family, traveling, at the cabin, out on the trails in the RZR or trying new recipes. She describes herself as an outgoing, go-getter, always willing to try new things.
AUSTION WRIGHT
GENERAL MANAGER, NORTH CAROLINA
Austion is a retired Navy Veteran. He is originally from a small town in West Tennessee and now calls Maysville home. He has lived in the Jacksonville area since 2004. When not at work, you can find Austion cruising down the waterway or at the lacrosse field where he enjoys watching his son play. Austion is a huge supporter of local youth sports and Jacksonville High School Athletics. He is also pursuing further education at East Carolina University, Go Pirates!
BRIE LANIEWSKI
REVOPS MANAGER
Brie was born on a cold winter day in 1995 at a hospital in Memphis, TN. She then traveled a bunch until landing in Jacksonville, NC in 2000 and that was home until 2021 when her very handsome husband was stationed in Nashville, TN (yeehaw). They currently live in the ‘burbs with their 2 cats and 3 kids💞. She earned her Bachelors Degree in Psychology from Campbell University and has experience in management, operations, outside sales, real estate, and personal lines insurance. If you asked her about her hobbies she would make a weird laughing noise and change the subject but during her free time you can catch her at the gym, eating salad, or watching Top Gun Maverick again.
Her goals in life include justifying the cost of a Peloton, drinking a cup of coffee when she made it and not several hours and many microwave cycles later, and not hitting her garage with her car Ever Again.
COLLEEN PANOVEC
CUSTOMER SUCCESS MANAGER
Colleen is the Maven Customer Success Manager. She was born and raised in Nebraska, then lived in Texas for 8 years, before making North Carolina home. She has a Bachelor’s Degree in Education but also has 6 years of customer service experience. In her free time, she enjoys spending quality time with her husband and 3 children. They can usually be found doing activities outside.
TONY ROCCI
OPERATIONS MANAGER
Tony excels by providing passionate customer service. When he is not helping customers in our community, he can be found hanging out with his sons, Wade and Wes and his wife, Shelbi. Prior to becoming a Maven, Tony would provide the same great customer service at local dealerships helping customers with their vehicle repairs. Tony served in the US Marine Corps as a Landing Support Specialist and after his enlistment, he served in Jacksonville as a firefighter. Tony has been in ENC for 9 years, and has been serving the community ever since.
KAYLI MURILLO
EXECUTIVE ASSISTANT
Kayli was born and raised in Southern California, she made the cross-country move to North Carolina in 2017 and is happy to call the East Coast home. She loves being out on the water, her favorite serotonin boost is sunshine and summertime. She enjoys spending time with her family & friends, checking out local places, and baking.
MEET OUR SALES TEAM
NATE LIBERTONE
INSIDE SALES
While Nate is not a “local” to ENC, he’s lived down here for about 9 years and have no intention of leaving, although he may dream about it somedays, his wife would simply not allow it! Together they have 3 sons and a beautiful daughter! As a family they enjoy church on Sundays and eating their weight in seafood! He’s been in the sales industry almost his entire working life. For the last 3 years of Nate’s career, he’s either been in managerial positions or working for himself.
He strives not only on commitment to his costumers, but also on transparency. He believes that open communication is the best way to build relationships and to make people comfortable with big purchases. He believes his relationship with potential customers is WAY more important than getting them to “sign the dotted line”. Morals like integrity, honor, and respect are HUGE when it comes to his professional and home life. If he can make something easier for you it is his desire to do so! He looks forward to working with you and protecting your biggest asset in life – your home, with quality roofing.
ISAIAH SMITH
SALES REPRESENTATIVE
Isaiah is basically an NC native after moving here in his early childhood. He enjoys the quiet city vibe. He is a Field Marketer here at Maven and loves what he does. When he’s not on a roof, you can pretty much guarantee that he’s at home writing or producing music. Maybe you can convince him to show you some of his music at your next appointment. Call and schedule today!
JOE HOGENMILLER
SALES REPRESENTATIVE
Joe enjoyed a 20-year career in Special Operations as a Marine Raider and Infantry Marine serving in leadership positions in each command and in the joint environment. As he transitions from his military career of planning, instructing, and conducting operations, he’s excited to put those skills toward a great organization like MAVEN.
He enjoys staying in shape, going to the beach with his wife, 2 boys and his golden retriever. He also loves to watch sports and a die hard Steelers fan.His goal is to help make Maven a better organization and become the Maven of the year or “Top Dog”. LETS GO!!!
MEET OUR BUSINESS PROCESS TEAM
John de Leon
Lead Production Coordinator
If you’ve ever dialed our number and a beautiful voice picks up on the other end, it’s most likely John. With over 8 years of experience addressing customer inquiries, John is passionate about building strong customer relationships and providing support however he can. At Maven, he helps clients with undivided attention by identifying their roofing needs, and booking then assigning inspections. He is also in charge of follow up for ongoing projects to ensure our customers are always updated. John loves spending time with his kids, playing basketball, and playing strategy games.
Jae Fernandez
Production Dispatch
Jae thrives on learning new things. He has experienced the excitement and challenges of living in a different country. His goals include learning new technologies and leveraging his expertise to achieve better outcome. Currently, He’s discovering the world of roofing to broaden his horizons and is excited to explore this new frontier.
Marvin Ortiz
Inbound Representative
Marvin is a devoted father to two beautiful children. With a heart full of love and laughter, he cherishes every moment spent nurturing and guiding his little ones. Beyond fatherhood, Marvin his brings nurturing instincts and caring nature to his professional life, embodying the values of responsibility, compassion, and perseverance. He strives to create a loving and supportive environment where his children can thrive, making every day a new chapter in the beautiful journey of family life.