Maven - Meet The Team

AT MAVEN, WE ARE COMMITTED TO EXCEPTIONAL CUSTOMER SERVICE

Licensed & Insured • Veteran Owned & Operated

Maven carefully screens all of our contractors, management professionals & support staff to ensure they meet our standards for excellence. As a leading residential & commercial roofing contractor, we’ve built a cohesive team that prides itself on its integrity, respect for our clients & dedication to quality workmanship.

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JONATHAN T. “JT” ULYATT

OWNER – CEO – PRESIDENT

JT is the founder of Maven Advantage, Inc., a roofing and storm restoration firm that helps homeowners successfully navigate the insurance claim process for one of the most important aspects in life: having a sound and solid roof over one’s head. The apex of JT’s passion and vision is helping others while transforming some of the negative stereotypes associated with the roofing industry–all while creating strong, reliable “Mavens.” A Maven is defined as: One Who Is Experienced Or Knowledgeable. Before devoting himself fulltime to Maven, JT graduated from the University of North Dakota with a Bachelor of Science degree in Commercial Aviation and became a commissioned officer in the U.S. Marine Corps. During this period, JT attended flight school, became an F-18 fighter pilot, went on to become a Company Commander, and served on the strategic level as an Operations Officer in the Afghanistan area of operations. This background has proven invaluable to Maven’s core value system and subsequent existing company culture. In addition to guiding and leading this rapidly growing start-up company, JT is a world class competitor in living room wrassling – honing and developing this skill set within this arena on a daily basis with his 3-year-old sparring partner and son, Axel. Welcome to the jungle. He is happiest spending time with his wife, ToniRae, his son, Axel, and his 7-month-old daughter, Savaya.

KENT PANOVEC

OWNER – COO – VICE PRESIDENT

Kent Panovec serves as Chief Operating Officer, Vice President and Operating Partner at Maven. Kent has a Bachelors in Marketing and Project Management and spent 15 years leading sales teams in the IT industry before transitioning to Maven. Kent joined Maven because of the higher purpose and mission that Maven was founded on. ​ Kent has a passion for mentoring and coaching individuals, and pushing them to attain goals they never thought possible. This often includes pushing folks out of their comfort zone, which he does often. Kent is married, has a 4 year old son, Lincoln, and 16-month-old twins, Waylon and Raelynn. When not working to scale and grow Maven, he can typically be found trying to (usually failing) wrangle his 3 year old son.

MARY DE LEON

BPO & MARKETING MANAGER

A communications major, Mary is a skillful administrative professional with over 15 years of experience in optimizing efficiency, productivity, and service quality across various environments. Mary is a Facebook Blueprint Certified Digital Marketing Associate and is in charge of handling Maven’s marketing mediums and channels. “I’m so proud to be part of such a wonderful team of go-getters! Being a Maven inspires me to keep pushing and learning, and I’m grateful to have been given all the right tools I need to excel.” If she’s not on remote work, you’ll find Mary with her beloved cup of coffee while she reads, writes, or paints.

AUSTION WRIGHT

GENERAL MANAGER, NORTH CAROLINA

Austion is a retired Navy Veteran. He is originally from a small town in West Tennessee and now calls Maysville home. He has lived in the Jacksonville area since 2004. When not at work, you can find Austion cruising down the waterway or at the lacrosse field where he enjoys watching his son play. Austion is a huge supporter of local youth sports and Jacksonville High School Athletics. He is also pursuing further education at East Carolina University, Go Pirates!

COLLEEN PANOVEC

CUSTOMER SUCCESS MANAGER

Colleen is the Maven Customer Success Manager. She was born and raised in Nebraska, then lived in Texas for 8 years, before making North Carolina home. She has a Bachelor’s Degree in Education but also has 6 years of customer service experience. In her free time, she enjoys spending quality time with her husband and 3 children. They can usually be found doing activities outside.

TONY ROCCI

OPERATIONS MANAGER

Tony excels by providing passionate customer service. When he is not helping customers in our community, he can be found hanging out with his sons, Wade and Wes and his wife, Shelbi. Prior to becoming a Maven, Tony would provide the same great customer service at local dealerships helping customers with their vehicle repairs. Tony served in the US Marine Corps as a Landing Support Specialist and after his enlistment, he served in Jacksonville as a firefighter. Tony has been in ENC for 9 years, and has been serving the community ever since.

KAYLI MURILLO

EXECUTIVE ASSISTANT

Kayli was born and raised in Southern California, she made the cross-country move to North Carolina in 2017 and is happy to call the East Coast home. She loves being out on the water, her favorite serotonin boost is sunshine and summertime. She enjoys spending time with her family & friends, checking out local places, and baking.

JOE HOGENMILLER

TRAINING MANAGER

Kayli was born and raised in Southern California, she made the cross-country move to North Carolina in 2017 and is happy to call the East Coast home. She loves being out on the water, her favorite serotonin boost is sunshine and summertime. She enjoys spending time with her family & friends, checking out local places, and baking.

MEET OUR SALES TEAM

ISAIAH SMITH

SALES REPRESENTATIVE

Isaiah is basically an NC native after moving here in his early childhood. He enjoys the quiet city vibe. He is a Field Marketer here at Maven and loves what he does. When he’s not on a roof, you can pretty much guarantee that he’s at home writing or producing music. Maybe you can convince him to show you some of his music at your next appointment. Call and schedule today!

JP URIBE

SALES REPRESENTATIVE

Roof whisperer. Smooth talker. Professional ladder climber. JP is the sales rep who’s always one step ahead—literally, because he’s probably already up on your roof. Known for his ability to strike up a conversation with anyone (and we mean anyone), JP makes closing deals look effortless. When he’s not out winning over homeowners, you can catch him pretending to know how to fix things around the office. He swears he’s not competitive, but let’s just say he’s not losing that leaderboard anytime soon.

MEET OUR BUSINESS PROCESS TEAM

John de Leon

Customer Success Manager

If you’ve ever dialed our number and a beautiful voice picks up on the other end, it’s most likely John. With over 8 years of experience addressing customer inquiries, John is passionate about building strong customer relationships and providing support however he can. At Maven, he helps clients with undivided attention by identifying their roofing needs, and booking then assigning inspections. He is also in charge of follow up for ongoing projects to ensure our customers are always updated. John loves spending time with his kids, playing basketball, and playing strategy games.

Jae Fernandez

Production Dispatch

Jae thrives on learning new things.  He has experienced the excitement and challenges of living in a different country. His goals include learning new technologies and leveraging his expertise to achieve better outcome. Currently, He’s discovering the world of roofing to broaden his horizons and is excited to explore this new frontier.

Marvin Ortiz

Customer Service Representative

Marvin is a devoted father to two beautiful children. With a heart full of love and laughter, he cherishes every moment spent nurturing and guiding his little ones. Beyond fatherhood, Marvin his brings nurturing instincts and caring nature to his professional life, embodying the values of responsibility, compassion, and perseverance. He strives to create a loving and supportive environment where his children can thrive, making every day a new chapter in the beautiful journey of family life.

INTERESTED IN JOINING OUR TEAM?

APPLY TODAY!